Peak Beak App Manager Terms of Service
These Terms govern your business’s use of Peak Beak App Manager, its dashboard, hosted content, customer messaging, booking, and related native apps (the “Service”). “Peak Beak,” “we,” and “us” mean Peak Beak LLC. By creating an account or using the Service, you agree to these Terms on behalf of yourself and, if applicable, the organization you represent. You must have authority to bind that organization.
1. Your business and your customers
You control the app content, customer relationships, products, services, prices, messages, appointments, and disclosures you publish. You must have the rights to upload and use all content and must give your customers any notices and obtain any consents required by law. You are responsible for your own customer-facing privacy policy, refund and cancellation rules, taxes, licenses, accessibility duties, and responding to customer requests. Peak Beak’s platform privacy policy does not replace your business’s customer policy.
2. Acceptable use
You may not use the Service for unlawful, fraudulent, deceptive, infringing, abusive, or harmful purposes; collect data without a lawful basis; send spam; distribute malware; attempt unauthorized access; interfere with the Service; or use it to sell prohibited goods or services. You may not use the Service to process regulated health information as described above. We may investigate and restrict or suspend activity we reasonably believe violates these Terms or threatens users, the Service, or others. We will cooperate with law enforcement when required by a valid legal order and may report suspected illegal activity where law permits or requires it. We will review requests and disclose only information responsive to lawful process, subject to applicable law.
3. Accounts and security
Keep credentials confidential, grant team access only to authorized people, use available security controls, and tell us promptly about suspected unauthorized access at hello@peakbeak.com. You are responsible for activity under your account except to the extent caused by our breach of these Terms or applicable law. Export or retain your own copies of important content and customer records.
4. Plans, payments, and cancellation
Displayed plan prices are monthly unless stated otherwise. A trial ends on the date shown in your dashboard. Paid subscriptions renew monthly until canceled through the billing portal; cancellation normally takes effect at the end of the current paid period. Applicable taxes and third-party charges are shown separately where required. Promotional or complimentary access may be limited, nontransferable, revoked for misuse, and subject to the same usage rules; any future paid charge must be disclosed and authorized through Stripe Checkout. Apple Developer Program fees are separate. We will give notice of material price changes before they apply to an existing subscription.
5. App publication and changes
You authorize Peak Beak to prepare and submit the app materials you approve. Apple controls App Store review, availability, and policy decisions; acceptance and timing are not guaranteed. Published content changes may appear without a new binary submission, but changes to native behavior or Apple-required disclosures may require a new review. You remain responsible for the accuracy of your listing, legal rights, privacy disclosures, and the final content you publish.
6. Third-party services
Stripe, Apple, Firebase/Google, hosting, email, and other providers operate under their own terms and privacy practices. Payment processing, connected-account eligibility, payouts, disputes, taxes, and fees are governed by Stripe’s terms. We do not control third-party availability, account decisions, or security practices. This section does not excuse Peak Beak from duties imposed on us by law or from our own promises in these Terms and Privacy Policy.
7. Data, incidents, and availability
No internet service can guarantee uninterrupted operation or absolute security. We use reasonable safeguards appropriate to the Service, investigate suspected incidents, and provide notices where law requires. You should maintain independent copies of business-critical data and a way to serve customers if the Service is unavailable. We may make changes or maintenance releases and will use reasonable efforts to avoid unnecessary disruption.
8. Your indemnity
To the extent permitted by law, you will defend, indemnify, and hold harmless Peak Beak LLC and its affiliates, officers, employees, and agents against third-party claims, losses, and reasonable costs arising from your unlawful use of the Service, your content or products, your failure to obtain required customer rights or consents, or your breach of these Terms. This obligation does not apply to the extent a claim results from Peak Beak’s negligence, misconduct, breach, or legal violation. We will give reasonably prompt notice and allow you to control the defense, subject to our right to participate and to approve any settlement that binds us.
9. Disclaimers and limits of liability
To the extent permitted by law, the Service is provided “as is” and “as available,” without warranties beyond those expressly stated here. Peak Beak does not promise that data loss, unauthorized access, interruption, or third-party failure will never occur. To the extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential, or punitive damages, or lost profits or business opportunities. Peak Beak’s aggregate liability arising from the Service is limited to the greater of the fees you paid Peak Beak for the affected Service in the 12 months before the event or $100. These limits do not apply where prohibited by law, to fraud or willful misconduct, or to obligations that cannot legally be limited. Nothing in these Terms waives statutory breach-notification duties or other non-waivable rights.
10. Ending service and legal terms
You may cancel your paid subscription in the billing portal. We may suspend or end access for material violations, nonpayment after appropriate notice, security emergencies, or legal requirements. We will handle remaining personal information as described in the Privacy Policy and applicable law. Ohio law governs these Terms unless mandatory law requires otherwise. If one provision is unenforceable, the rest remains effective. We may update these Terms prospectively and will give notice of material changes; continued use after the effective date constitutes acceptance where permitted by law.
Contact
Questions and legal notices: hello@peakbeak.com.