Peak Beak Privacy Policy
This Policy explains how Peak Beak LLC handles information in the App Manager website, builder, hosted client apps, and internal TestFlight demos. Contact hello@peakbeak.com with questions or privacy requests. This Policy does not replace a client business’s own customer-facing privacy notice.
Information we process
We process account and business details such as names, email addresses, phone numbers, business profiles, login identifiers, plan and billing status, app content, images, support requests, and publication details. Client app features may process customer contact details, messages, order and booking details, quotes, invoices, and payment status. Servers and security systems may record IP addresses, device/browser details, timestamps, and request or error logs. We do not ask for a business’s Stripe secret key or store full payment-card numbers; Stripe handles Checkout and connected-account payment information.
How we use information
We use information to create and secure accounts, operate the builder and client apps, publish content, deliver customer messages and booking links, support users, process subscription and connected-account status, detect abuse, respond to legal requests, and comply with law. We may use aggregate or de-identified operational information to improve reliability, provided it cannot reasonably identify a person.
Client businesses and their customers
A client business chooses what customer information its app collects and how it uses that information. Peak Beak processes that information to provide the requested Service. The business is responsible for its customer notices, consents, retention decisions, and lawful handling. Customer messages are visible to authorized users of that business workspace and may be answered by email or phone outside Peak Beak. A customer can contact the business directly for requests about its records; we will assist where appropriate.
Service providers and disclosures
We use Firebase/Google for authentication and data services, cPanel hosting for the web application, Stripe for billing and connected payments, Apple for App Store and TestFlight distribution, and email providers or hosting mail services for transactional messages. These providers receive information needed for their functions and operate under their own terms where applicable. We may disclose information to protect the Service or others, investigate suspected unlawful activity, comply with valid legal process, or as part of a business transfer, subject to applicable law. We do not sell personal information or use customer messages for advertising.
Security, retention, and incidents
We use access controls, authenticated workspaces, and other reasonable safeguards, but cannot promise absolute security. We retain information while needed to provide the Service and for legitimate operational, legal, tax, dispute, and security purposes; retention varies by record type. Backups and logs may persist for a limited additional period. We assess suspected incidents and notify affected parties when required by applicable law. Contact us promptly if you believe information has been exposed.
Your choices and requests
Account owners can edit many business details in the dashboard and manage billing through Stripe. To request access, correction, or deletion of information controlled by Peak Beak, email hello@peakbeak.com. We may verify identity and may retain information required by law or needed for security and legitimate records. For information collected by a client business app, contact that business first.
Internal TestFlight demos
Juniper Table, Harbor Community Church, and Evergreen Home Services are synthetic internal demos, not live businesses. Their native apps download and cache published content on-device; deleting the app removes that local cache. The initial demos do not include advertising or analytics SDKs, request contacts/camera/microphone/precise location, or enable push notifications. If testers use interactive forms, the information they enter is processed by the shared backend and visible to authorized demo-workspace users. Apple may process TestFlight installation, diagnostic, and feedback information under its own privacy terms. The demos are not a place for real customer or sensitive information.
Changes
We may update this Policy as the Service changes. Material changes will be communicated where required. The version date above identifies the current text.